We ship across the United Kingdom with fast, tracked delivery so your branded workwear, uniforms and personalised gifts arrive quickly and safely. This policy explains our delivery timescales, costs and how to track your order.
Production & Dispatch
As our items are made to order, production begins once you have approved your digital proof. Most orders are produced and dispatched within 5–7 working days of approval. Larger or bespoke orders may take a little longer — we will always confirm your timeline upfront.
Delivery Times
Once dispatched, UK delivery typically takes 3–5 working days with a tracked service. Delivery estimates are calculated from the point of dispatch, not the date the order is placed. Timescales are estimates and may occasionally be affected by courier delays outside our control.
Shipping Costs
Delivery charges are calculated at checkout based on the size and weight of your order and the delivery destination. Larger team orders may qualify for free UK delivery — any applicable discount will be shown at checkout.
Tracking Your Order
As soon as your order is dispatched, we will email you tracking details so you can follow your delivery to your door.
Delivery Address
Please ensure your delivery address is complete and correct when ordering. We cannot be held responsible for delays or non-delivery caused by an incorrect or incomplete address.
International Delivery
We currently focus on delivery within the United Kingdom. If you would like to enquire about delivery outside the UK, please contact us at hello@emworkwear.co.uk and we will do our best to help.
Missing Or Delayed Orders
If your order has not arrived within the expected timeframe, please contact us with your order number and we will investigate with the courier and keep you updated until it is resolved.
Last updated: June 2026. If you have any questions about this policy, please contact us at hello@emworkwear.co.uk.